Follow up

Keep customer communication and staff follow up close to the work.

Use templates, delivery states, customer preferences, notes, and due tasks to keep communication connected to customers, Batches, and bookings.

Message Center and linked tasks
Vint-OS Message Center with customer communication delivery and retry states
Captured from the working Vint-OS application. Demo information is shown.

Available on

Browser, Installable app, Windows

Roles with access by default

Manager, Front desk, Production

Without a connection

Works on a prepared device with no connection

Consent

Recorded

Delivery

Tracked

Tasks

Source linked

What staff can do

The team sees what was sent, what is due, and what still needs a human response.

Bottling windows and capacity, appointments tied to an eligible Batch, rescheduling, check-in, no-show handling, balance collection, label printing, and the customer history that outlives the visit.

01

Customer communication preferences

02

Reusable message templates

03

Delivery and retry states

04

Customer and Batch linked tasks

How it works in Vint-OS

A clear path from first action to confirmed result.

1

Create the reason

A stage, booking, customer, or staff action creates context.

2

Send or assign

Use the right template or create a due task.

3

Track the result

Keep the outcome visible in the related record.

Exactly what is included

What is included, and what is not.

Vint-OS records templates, preferences, delivery attempts, failures, and retries. It is an operational communication center, not a bulk marketing automation platform.

See messages & tasks in a working shop.

The live demo is a real store with customers, Batches, and production data already in it.