Hardware and printing setup
Include your device and operating system, printer make and model, connection type, and whether you need receipts or bottle labels. Ask us to check compatibility before buying hardware.
Email support@vint-os.caGet help choosing and setting up hardware.
Tell us what you are trying to run, replace, or fix. We will route the conversation to product, setup, hardware, billing, or technical support.
Product and sales
Talk through your shop workflow, team, locations, devices, and product fit.
Email support@vint-os.caSetup and migration
Plan product, workflow, customer, and store setup before launch.
Email support@vint-os.caCustomer support
Get help with the counter, production, bookings, printing, sync, or billing.
Email support@vint-os.caSecurity and privacy
Report suspected unauthorized access, a lost station, or accidental disclosure.
Email support@vint-os.caIf the counter cannot sell, sync, or print.
Put STORE BLOCKED in the email subject. Include the store name, affected screen, approximate time, staff role, Work BOP or invoice number when relevant, and whether the app says Offline, Saving, or Needs attention. Never send a password or full payment card number.